Housing Advice

The first thing you should do before you start looking for accommodation is think about your priorities for the year ahead.

Consider whether a shared house will suit your needs, or whether a private study space is more suitable.

You have a number of options available to you, including:

University Accommodation
Private Halls of Residence
Living at Home
Private Rented Accommodation

We’ve provided lots of information over this page on finding your ideal accommodation and dealing with any issues that come up while living there.

Contracts, Paperwork & Deposits

You’ve found the perfect house, all of your soon-to-be housemates agree, and you’re ready to sign your name on the dotted line.

Before you do, take a pause!

Contracts are binding legal documents. We recommend taking at least 24 hours to look through your contract and check for terms you feel uncomfortable with.

Do you all definitely understand the terms you’re agreeing to? Remember, once you sign your contract, you are tied to it.

Key terms to look for

Rent total
Length of contract
Type of contract (be aware that a joint contract will mean you are liable for all members of the house and their actions)
Access to/inclusion of facilities or utilities – does the rent include the electric, gas and water? Is wi-fi included? Are there any caps on utility usage?
Any ‘penalties’ outlined, which may include additional fees
Any terms which you believe to be unfair (i.e. banning visitors from sleeping in your room overnight)

Next Steps

Once you’re happy with the contract and have signed on the dotted line, you may be asked to provide a Deposit.

On average, deposits are equal to one months’ rent.

Once you have paid a deposit, your landlord has 30 days to secure it within a deposit protection scheme and provide you with details of the scheme which holds it.

Deposit Protection Schemes act as a neutral party while keeping your deposit safe. At the end of your tenancy, they will handle any disputes that arise where the landlord wishes to keep some or all of your deposit. It is therefore important to ensure you keep all your documentation carefully stored to be able to argue any deductions at the end of your tenancy.

The three government-approved schemes are:

If your landlord states that they are using any other scheme then your deposit may not be protected. Check the details online or contact our Advisors.

The Tenancy Deposit Scheme has created this video to explain how to not lose your deposit: https://youtu.be/INsC5h287qs

Guarantors

As part of the contract-signing process, you may also be asked to provide details of a guarantor. A guarantor is a person who agrees to take responsibility if you fall behind on your rent or other costs. It is important that both you and your guarantor are clear on what the expectations are of them before either of you sign as this forms part of the binding agreement.

The general criteria for a guarantor include:

Being aged between 18 and 75
Having a good credit history
Being able to cover the monthly rent
Being a UK Resident

If you are an international student (or home student who is not able to get a guarantor), there may still be ways to rent. Speak to your landlord or letting agent first to see if they are willing to compromise. They may be willing to take a larger deposit in lieu of a guarantor or may be willing to use an online guarantor service (a paid service that provides a guarantor for you). If you are struggling to find a landlord willing to take you on as a tenant, get in touch and we will liaise with local providers to help you to find other options.

Disrepair, Housing & Complaints

Your landlord legally has to repair the property and keep it to a safe standard.

Your rights may differ slightly if you share the property with your landlord, in which case we would advise asking for legal advice from the Student Assistance Programme, Shelter or Citizens Advice.

For most students, you will be renting under a fixed-term tenancy. This means that the majority of repairs are the responsibility of your landlord.

It is important to report any damage or disrepair as soon as it is noticed so that it can be fixed before the problem becomes worse.

How long should it take to fix repairs?

Depending on the nature of the damage, the timeframe for repairing the issue can vary.

Emergency repairs, where there is a risk to the health of the tenants such as issues with a broken boiler or external locks, should be looked at within 24 hours.
Non-emergency repairs can take a few weeks to be resolved.

If you are unhappy with the length of time it has taken for a repair to be completed, we would advise you to contact the landlord in writing, explaining the impact the disrepair is having on you, and requesting information on what steps the landlord has taken to resolve the issue.

What if the landlord doesn’t fix the disrepair?

If the landlord doesn’t fix the disrepair, you may be able to complain to the Environmental Health department at your local council. They will investigate complaints of disrepair and make recommendations which the landlord must follow. These include:

Gas and electrical safety
Fire safety and means of escape
Overcrowding
Problems of damp or other serious disrepair issues

If a landlord does not follow the recommendations given, the officers do have the power to serve legal notices and prosecute in certain cases if the work is not done. Landlords in Chester and Warrington may also lose their CLAS accreditation kitemark, limiting their tenant interest in the future.

Can I claim money back or withhold rent because of disrepair?

If you have had personal items damaged, or suffered a large amount of inconvenience due to the disrepair, you may be able to request a rent rebate from your landlord or letting agent. This would mean a partial refund to a sum agreed. You should clearly outline why you feel that a rebate is justified, including outlining the impact the disrepair has had on you.

Your landlord may agree to a rent rebate, or may strongly disagree and refuse to refund any money. Please note we advise against withholding any rent money from the landlord on the principle of repairs not done. If you choose to not pay rent, you could be issued with an eviction notice, and taken to court to retrieve any money owed.

Moving In, Moving Out & Inventories

Keeping track of all the small details will hopefully help you to avoid any costly deductions or charges at the end of your contract.

Important Checklist

Have I completed an inventory sheet?

Have I written down the meter reading?

Have I bought contents insurance?

Have I paid for the TV license?

Does the landlord need a council tax exemption certificate?

I’m leaving, have I cleaned and checked over the inventory again?

Living with Housemates

Living with housemates can be an eye-opening experience, especially if this is your first time away from home.

It can be helpful to sit down and agree on some basic rules as soon as you agree to live together. They don’t have to be set in stone, and you can change them as the year goes along if you all agree that they don’t quite fit in practice.

The housemate agreement

Some of the easiest ways to work together and avoid disputes usually involve organising your share of the communal tasks or spaces. We would recommend discussing:

Cleaning Rotas (how are you going to fairly share out cleaning the communal spaces?)
Meter Rotas (if you’re on a gas or electricity meter, create a rolling rota of whose turn it is to pay each week)
Shared food (could you agree to buy certain items in bigger quantities to save money?)
Are there any considerations that you or your housemates need for the odd quiet(er) night? (If someone has a 9am lecture every Monday, they probably won’t appreciate a house party on a Sunday)

Disagreements

If you and your housemates do end up in disagreement, we would recommend the best first route being to arrange a chat.

This could be one to one, or as a house if you all feel the issue is wider.

It is best to approach an issue in a non-accusatory way. If you are discussing it in a “house meeting”, try to cover a few different topics so that it doesn’t feel like an individual is being singled out, for instance requesting that everyone is a bit quieter after 11 pm in exam season, or that you all do a bit more cleaning.

Can my landlord help?

Private landlords will often not want to get involved in housemate disputes. However, if things do worsen and you feel they cannot be resolved, you can approach your landlord to highlight that the behaviours of your housemates may be breaching the rules of the tenancy. If the landlord is willing to speak to your housemate, this might help to fix the problem.

If you would like to book an appointment with an Advisor you can do so through our appointment booking page.

Lisa Handley - Manifesto

As a student who commutes to campus daily, I understand the challenges that come with travelling to university. The early starts, long journeys, and the frustration of having just one lecture in the middle of the day. These things can make university life harder than it needs to be.

I am an active member of the student community and passionate about creating a sense of belonging for everyone, no matter how far they travel. Commuting students contribute valuable perspectives and resilience to university life, and it is important that these experiences are properly recognised and supported.

If elected, I will:

Champion belonging through commuter-friendly meet-ups and daytime socials.
Amplify your voice through regular feedback and honest conversations that lead to CSU action.
Advocate for practical improvements, such as better access to existing facilities and more efficient timetabling. For example, spreading lectures across fewer days to reduce unnecessary travel.
Promote wellbeing and connection, linking commuters with initiatives that support balance and community.

My goal is to help commuting students feel as connected, valued, and supported as non commuting students.

Vote for me to help strengthen the commuter experience at the University of Chester. Thank you.

Naga Sai Manikanta Anirudh Ramisetti - Manifesto

Hello, my name is Naga Sai Manikanta Anirudh Ramisetti, and I am an MSc Data Science student. As a student who commutes from Crewe and relies on public transport, I personally understand the unique challenges we face—from travel disruptions and costs to feeling disconnected from campus life. I am running to be your Commuting Students' Officer to ensure our voices are heard.

I have concrete experience in student advocacy. In my previous university, I was a Departmental Head on the Student Council , where I represented over 600 students and served as the primary liaison between students and faculty. I successfully advocated for academic improvements and have a proven track record of organising large-scale events and increasing student engagement.

If elected, I will use this experience to be a strong voice for all commuting students. I will listen to your concerns, advocate for better resources and facilities on campus, and work to build a stronger, more inclusive community for those of us who travel. I am committed to making your journey, and your time at university, as smooth and positive as possible.

Laraib Imsat - Manifesto

My name is Laraib Ismat. I am a student of digital marketing and I am commuting from Cheshire to Chester to study. As a commuter myself, I can totally understand how challenging it can be for students to manage and balance travel, studies and other stuff all
together.

I have UK’s driving licence so I can drive to my university. If as a commuter I can find that hard so I can imagine the struggles of the students who have to commute via public transports.
Hence I’d like to be the voice for commuting students so that I can help them by understanding their problems and try to make their experience better as well as inclusive. As a commuting student I have enough confidence in speaking for myself and for my fellow commuters.

Raising awareness about commuters needs is important so I’d make sure that our voices and struggles are heard.I’d make sure that all the needs of commuters are addressed. I will help build a stronger sense of community for all of us who travel in each day.

Praise Lawalson - Manifesto

My name is Praise Adedotun Lawalson, a student of MSc Cardiovascular Health and Rehabilitation at the University of Chester. Living in Manchester means I travel by train whenever I have classes, so I fully understand the daily realities and challenges that commuting students experience.

If elected as Commuting Students’ Officer, I will work to make commuting a smoother and more rewarding experience for everyone. One of my key goals is to advocate for a better and more convenient system to help students travel from the train station to campus, as the 30-minute walk can be tiring and time-consuming. I plan to work with the University and local transport services to introduce bus and bike hire options that make this journey faster, easier, and more affordable.

I will also push for improved commuter spaces on campus, including comfortable study and relaxation areas, and ensure that commuting students are included in events and activities that fit our schedules.

My vision is for every commuting student to feel connected, supported, and empowered to succeed. Together, we can make the University of Chester a more inclusive and commuter-friendly community.

Vote Praise Adedotun Lawalson for Commuting Students’ Officer.

Hasibul Islam Maruf - Manifesto

As a commuting student myself, I understand the unique challenges we face — long travel times, limited access to campus events, and the struggle to feel fully included in university life. My goal is to make commuting students feel just as connected, supported, and valued as those living on campus.

If elected, I will work to improve transport information, campaign for better parking and travel discounts, and create a welcoming space on campus where commuters can study, relax, or meet friends between classes. I’ll also introduce more flexible event times and hybrid activities so commuting students never feel left out.

I believe communication is key. I will listen to your feedback and represent your needs in every discussion that affects our experience. Together, we can make university life more inclusive, accessible, and enjoyable for all commuting students.

Vote for me, Hasibul Islam Maruf — your voice on the move!

Kenneth Osemenkhian - Manifesto

As an international student living in Liverpool and commuting to Chester for over a year, I understand the daily realities of travel - early trains, delays, and the challenge of staying connected to campus life. I’m running for Commuting Students’ Officer to make that experience easier, more inclusive, and better supported.

My main focus will be on clear signposting and practical support. Many students are unaware of travel discounts such as the 16–25 Railcard and 26–30 Railcard. I’ll work with the university to make this information easier to access, especially for new and international students.

I’ll also ensure that commuting students are considered when public events are planned by encouraging recordings or hybrid options, so those who can’t stay late or travel in can still take part and stay informed. Communication matters too - I’ll with fellow commuting students to help create simple ways for commuting students to connect, share travel updates, and raise issues that affect them.

Commuting shouldn’t mean missing out. If elected, I’ll focus on realistic, achievable steps to make university life more connected and accessible for everyone who travels each day.

Vote Kenneth Osemenkhian - supporting every student’s journey to Chester.

Neve Price - Manifesto

Imagine getting into the university of Chester, alone.
Imagine applying for your course, enrolling, moving in and starting on your university journey… alone.

You don’t have to imagine it.
You’ve done it.

Students may not be family, biologically speaking. But we CAN form a herd.

You no longer have to haul that heavy bag of worries, exam stress and question marks by yourself anymore. That’s the best part about a herd.
You look out for each other…

Now that’s the deep stuff done, tea or coffee anyone?

Alakananda Santhosh - Manifesto

As a nursing student, I’ve always believed in the power of compassion, strength, and community. I’m nominating myself for the role of Women’s Officer because I want every woman on campus to feel valued, supported, and confident in her own voice.

My goal is to create a space where all women—no matter their background—feel empowered to speak up, share their stories, and support one another. I plan to organise inspiring workshops that focus on self-confidence, leadership, and wellbeing. I also want to collaborate with the university to raise awareness about women’s safety, equality, and access to resources both on and off campus.

Empowerment begins with connection. Together, we can build a community where women uplift women—where kindness, courage, and confidence become our shared strengths. As Women’s Officer, I’ll listen, advocate, and act to make sure every woman knows she belongs, she matters, and she has the power to lead. Let’s make our campus a place where every woman feels seen, supported, and unstoppable.

Nabeel Abid - Manifesto

I’m running for Commuting Students Officer because I know what it’s like to wake up early, catch buses or trains, and still try to stay involved on campus. Being a commuter comes with its own set of challenges — long journeys, waiting between classes, and sometimes feeling a bit disconnected. I want to change that.

If elected, I’ll work to make campus life easier and more welcoming for commuters. I’ll push for better study spaces, lockers, and comfortable areas where we can relax between lectures. I’ll also speak up about timetable issues and explore ways to make travel more affordable, like transport discounts or car-share options.

But most importantly, I want to help us feel more included. Whether that’s through flexible events, online catch-ups, or just creating spaces where we can connect — I’ll make sure commuters are part of every conversation.

I believe our experiences matter, and with your support, I’ll work hard to make our voices heard and our journeys a little smoother every day.

Peter Davies - Manifesto

Hi, my name is Peter Davies, and I am running for the position of Commuting Students’ Officer on Union Assembly.

I am a Postgraduate student studying Psychology.

If I am elected, I will ensure that all commuting students have their voice heard. I am currently the Vice President of the Mature Student Society (Matsoc).

I am approachable and a good listener. I will listen to any concerns you have and try and get them resolved as quickly as possible.

I am a very proactive person and would ensure that your voice is heard and your concerns addressed.

Voting is on 12^th and 13^th November starting at 9am on 12^th

So if you do nothing else vote Peter Davies for Commuting Students’ Officer.

The Students’ Friend who listens

Sian Byron - Manifesto

Hi Everyone, I’m Sian, and I’m running to be your next Women’s Officer because i care deeply about making our university a place where every woman feels supported, included, and heard.

I want to help create an environment where we can all thrive - whether that’s feeling safe on campus, having equal opportunities, or simply knowing there’s someone you can talk to who genuinely listens.

If elected, I'll focus on:

Building Community
Better Communications
Real Representation

I’m approachable, passionate and not afraid to speak up when something isn’t right.

Poppy Davison-Ward

As the University's Women's Officer I aim to align myself with creating a better future for women in education. I wish to address the feeling of imposter syndrome many women feel within subject areas.

To further promote this sense of community , i wish to organise safe spaces for women across our campuses to not only express their concerns but find comfort in connection. As women we should be recognising our shared experience across culture, age and life experience.

Therefore, my initiative can be summarised by the simple saying: "Destroy the locks on your heart shaped box".

Jeevitha Baskar - Manifesto

As an international student and a woman with over six years of professional experience in global banking and compliance, I understand the importance of creating safe, inclusive, and empowering spaces for women from all walks of life. I am standing for Women’s Officer to be a strong, empathetic voice for every woman at the University of Chester—whether you're navigating academic challenges, cultural transitions, or personal growth.

My priorities as Women’s Officer will be:

Empowerment through Education: Host workshops and speaker events focused on leadership, career development, and financial literacy tailored for women.

Support and Safety: Strengthen awareness around mental health, harassment reporting, and access to support services—ensuring every woman feels heard and protected.

Representation and Inclusion: Advocate for the needs of women from diverse backgrounds, including international students, mothers, and those balancing work and study.

Community and Connection: Create spaces for women to connect, share experiences, and build lasting friendships through social events, mentorship programs, and cultural celebrations.

I believe that when women are supported, entire communities thrive. With your vote, I will work tirelessly to ensure that every woman at Chester feels valued, respected, and empowered to succeed.

Let’s build a stronger, more inclusive university—together.